Shipping policy
Shipping Policy
Shipping Policy for The Newbee Store
Thank you for shopping with The Newbee Store. We aim to provide you with the best service possible, including clear and transparent shipping information. Please read our shipping policy carefully before making a purchase.
General Shipping Policy
- Shipping When Available: We ship orders when the products are available. Some items may require additional processing time due to their nature or seasonal availability.
- Processing Time: Orders are typically processed as soon as possible. You will receive a confirmation email once your order has been shipped.
Shipping Methods and Costs
- Shipping Carriers: We use USPS, UPS, and FedEx for shipping.
- Shipping Costs: Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Any applicable taxes and duties are the responsibility of the customer.
- Delivery Time: Delivery times vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout.
Local Pickup
- Availability: Local pickup is available for customers who prefer to collect their orders directly from our store.
- Pickup Location: Determined via text/email after purchase.
- Pickup Instructions: You will receive an email notification when your order is ready for pickup. Text/Email to schedule pickup. Bring your confirmation email when you come to collect your order.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
Damaged or Lost Packages
- Lost Packages: If your package is lost or damaged in transit, please contact us as soon as possible. We will work with the shipping carrier to locate your package or resolve the issue if necessary.
Contact Information
If you have any questions or concerns about our shipping policy, please contact us at:
- Email: newbeeswv@gmail.com
- Phone: 1 (304) 602-7567